Privacy Policy

Information we collect

We collect information you provide directly and limited technical data required to operate and secure the site.

• Contact form details such as name, email, phone (optional), organization (optional), and message content.
• Basic technical data like IP address, browser type, and device signals used for security and abuse prevention (for example, when Turnstile is enabled).

How we use information

• Respond to inquiries and communicate about your request.
• Operate, secure, and improve the website.
• Prevent spam and abuse on contact forms.
• Use phone numbers only to respond to your request; we do not send marketing texts without separate consent.

Sharing and service providers

We do not sell personal information. We share information only with service providers that help us run the site or deliver our services (such as hosting, email delivery, and security tools), and only as needed.

We use Cloudflare Turnstile to reduce spam. When enabled, Cloudflare may process IP addresses and device signals for security purposes. Learn more in Cloudflare's Privacy Policy.

Cookies and analytics

We use Google Analytics 4 (GA4) to understand how visitors interact with this site. GA4 collects usage data such as pages visited, session duration, approximate geographic region, and device and browser type. IP addresses are anonymized before processing. Security tools like Cloudflare Turnstile may also set or read cookies to protect against abuse.

We do not use advertising cookies or sell your browsing data. Analytics data is used solely to improve the website experience.

You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on.

If you are located in the EU/EEA, analytics tracking is deferred or disabled by default pending your consent under applicable data protection laws.

Data retention and security

We retain personal information only as long as reasonably necessary for the purpose it was collected or until you request deletion. We use reasonable technical and organizational safeguards to protect the information we store.

Your choices

You can request access, correction, or deletion of your contact data by emailing us. We will respond as required by applicable law.

Contact: [email protected]
Phone: (405) 445-1611
Mailing address: 6608 N Western Avenue #1519, Oklahoma City, OK 73116

Third-party data processing

We use GoHighLevel (LeadConnector) to manage contact forms and communications. GoHighLevel acts as a data processor and may store your contact information on its servers. For details on how GoHighLevel handles your data, please refer to GoHighLevel's Privacy Policy.

When you submit a contact form, your information is transmitted to and processed by GoHighLevel's infrastructure.

AI-powered chat widget

Our website includes an AI-powered chat widget powered by GoHighLevel. This widget uses artificial intelligence to provide automated responses and assistance. The widget is labeled as "AI-Powered Chat" to disclose its automated nature.

• Limitations: AI responses may not always be accurate or complete. For complex inquiries, we recommend contacting us directly at [email protected].
• Data usage: Messages sent through the chat widget are processed by GoHighLevel and subject to their privacy policies and data handling practices.
• No guarantee of monitoring: Messages may not be reviewed by humans in real-time.

Cookie policy

We use cookies and similar storage technologies for essential website functionality and security:

• Cloudflare security cookies: Used for security verification to prevent abuse and spam.
• GoHighLevel session cookies: The chat widget and contact forms use cookies to manage sessions and enable core functionality.
• Google Analytics cookies: Used to measure website traffic and usage patterns. GA4 does not log or store IP addresses. You may opt out at any time using the Google Analytics Opt-out Add-on.

We do not use advertising cookies or collect behavioral data for marketing purposes. By using this site, you acknowledge the use of analytics and functional cookies as described in this policy.

Most browsers allow you to control cookies through browser settings. Disabling cookies may affect website functionality.

We do not currently respond to "Do Not Track" browser signals. You may opt out of analytics tracking at any time using the Google Analytics Opt-out Add-on linked above.

Legal basis for processing

Under GDPR Article 13/14, we process personal data on the following legal bases:

• Consent: We process information you provide through contact forms and the chat widget based on your consent to submit the form or initiate communication.
• Legitimate interests: We process technical data (IP addresses, device signals) for website security, fraud prevention, abuse mitigation, and website performance analytics (Google Analytics 4). EU/EEA visitors: analytics processing is deferred pending consent.
• Contract performance: We process information necessary to respond to your inquiries and provide the services you request.

Your GDPR rights

If you are located in the European Union or a country with equivalent data protection laws, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data (the "right to be forgotten").
• Right to restrict processing: Request limitations on how we use your data.
• Right to data portability: Request your data in a structured, portable format.
• Right to object: Object to processing of your data for direct marketing or certain other purposes.
• Rights related to automated decision-making: Request human review of AI-driven decisions that affect you.

To exercise any of these rights, contact us at [email protected]. We will respond within the timeframe required by law (typically 30 days).

Your CCPA rights (California)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know: Request what personal information we collect, use, and share.
• Right to delete: Request deletion of personal information we have collected (with exceptions).
• Right to opt-out: Opt-out of the sale or sharing of your personal information.
• Right to correct: Request that we correct inaccurate personal information.
• Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a request, email us at [email protected]. We will verify your identity and respond within 45 days.

Data retention

We retain personal information for the following periods:

• Contact form submissions: Retained only as long as reasonably necessary to fulfill the purpose for which they were collected, including responding to your inquiry and maintaining records for legitimate business purposes, or until you request deletion.
• Chat widget conversations: Retained by GoHighLevel per their data retention policies; please refer to their privacy policy for specifics.
• Technical/log data: Retained per our service providers' standard retention periods (typically short-term) for security and debugging purposes.
• Consent records: Retained for the duration of your relationship with us and as required by law.
• Google Analytics data: Retained for 14 months per our Google Analytics configuration, after which it is automatically deleted.

SMS Communications & TCPA Consent

Redeemed Analytics, LLC may send SMS (text) messages to users who provide their phone number and consent to receive such communications. By providing your phone number and opting in, you consent to receive:

• Transactional Messages: Service updates, responses to your inquiries, and communications related to services you've requested.
• Marketing Messages: Promotional offers, special deals, and service recommendations. You may opt out of marketing messages at any time.

Message Frequency: Message frequency varies based on your interactions and preferences.

Costs: Message and data rates may apply. Check with your carrier for details.

Opt-Out: You can opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further SMS will be sent unless you re-subscribe.

Help: For assistance, reply HELP to any message or contact us at [email protected].

Consent: SMS consent is not required to receive our services. Consent to marketing messages is voluntary and not a condition of purchase or service.

Data Handling: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. We use industry-standard security measures to protect your information.

International data transfers

Redeemed Analytics, LLC is based in the United States. If you are located outside the United States, please be aware that information you provide to us may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

Where required by applicable law, we implement appropriate safeguards for international transfers of personal data, which may include standard contractual clauses approved by the European Commission or other legally recognized transfer mechanisms. By using our website and submitting information, you acknowledge that your data may be processed in the United States.

CAN-SPAM and TCPA compliance

We comply with the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM) and the Telephone Consumer Protection Act (TCPA):

• We do not send marketing emails without your consent. Phone numbers provided through contact forms are used only to respond to your inquiry unless you separately opt-in to marketing communications.
• We do not send marketing text messages without prior express written consent.
• All marketing emails include a clear unsubscribe option and our physical mailing address (6608 N Western Avenue #1519, Oklahoma City, OK 73116).
• We honor opt-out requests within 10 business days.

Children's privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us at [email protected] and we will promptly delete it.

Accessibility

Redeemed Analytics is committed to making this website accessible to people with disabilities and is working toward alignment with WCAG 2.1 Level AA guidelines.

• Our website includes accessible forms with proper labels and ARIA attributes.
• The AI chat widget is labeled to disclose its automated nature for screen reader users.
• We provide a skip-to-content link for keyboard navigation.
• All images include descriptive alt text where applicable.

If you experience accessibility issues, please contact us at [email protected] and we will work to resolve them.